Privacy Policy

Information we collect

• Account information you provide when you sign up, such as your name and email address.
• Wellness information you choose to enter, including your intake answers, symptoms, goals, cycle logs, weight entries, habits, journal entries, and any lab documents you upload.
• Coaching conversations you have with the AI coach.
• Payment information processed by our payment provider. We do not store your full card details.
• Usage information such as basic logs needed to run and secure the service.

How we use your information

• To provide and personalize your coaching experience.
• To generate educational guidance through the AI coach based on what you share.
• To process your membership and payments.
• To keep the service secure and to support you.

Service providers we use

We share information only with trusted providers that help us run the app, and only as needed to provide the service:

• Clerk for secure sign in and account management.
• Supabase for our database and private file storage. Your lab uploads are stored privately and are accessible only through your own account.
• Stripe for payment processing.
• Anthropic to power the AI coach. The messages and information you submit to the coach are processed to generate a response.

We do not sell your personal information.

Your health information

Reclaimed is a wellness coaching product, not a medical provider, and the information here is not a medical record. Information you enter is kept private to your account and used to support your coaching. You can edit or delete most entries at any time inside the app, and you can request deletion of your account and data by contacting us.

Your choices

You can access and update your information in the app, delete entries you have added, and ask us to delete your account. To make a request, email us at the address below.

Security

We use reputable providers and access controls so that each member can only reach her own data. No method of storage or transmission is perfectly secure, but we work to protect your information.

Children

Reclaimed is intended for adults 18 and older. It is not directed to children.

Changes to this policy

We may update this policy from time to time. We will post the updated version here with a new date.

Contact

Questions about your privacy? Email info@herwellnessreclaimed.com.